Specialist Certificate In Cleaning Inspection

The localised version of the VSR Daily Checking System (DCS) on cleaning processes will impart the knowledge and skills for a Cleaning Supervisor to undertake routine checks, recognise cleaning process failures and proactively address them.

SGD 660.00

Course Description

Cleaning Inspections measure a building’s cleanliness and the effectiveness of the Cleaning Provider’s cleaning process control which is part of the routine duties of a Cleaning Supervisor. Contractually agreed cleaning audits serve a different purpose; they assess the conformance of a building’s cleanliness with contractually pre-agreed specifications and outcomes. In-house and/or third party auditors are expected to become a norm of Outcome-based Facilities Management & Maintenance contracts.

Assessment of cleaning outcomes/results by a Cleaning Supervisor or Auditor involves senses (mainly visual, smell and touch) which can lead to subjectivity problems. Tests such as adenosine triphosphate (ATP) may be specified where health & safety and/or production processes are compromised by work not done/not done to the performance specified. Evidence of work execution and performance execution can also be verified by records and reports. Notwithstanding, the subjectivity issue in Cleaning Inspections and Audits need to be resolved for effective cleaning inspections and audits.

The Netherlands Association for Cleaning Research (VSR) has been striving for more than 35 years to objectify and professionalize the cleaning profession through research, information and training. VSR has developed tools and techniques to produce accurate results and good judgement when inspecting and auditing any cleaning operations in the built environment. VSR’s work forms the basis of Dutch Standard NEN 2075 (2018 en): Quality Measuring System and Process Control System for Cleaning Performance and is linked to EN 13549 (2001): Cleaning Services Basic Requirements and Recommendations for Quality Measuring Systems’. Singapore Standard SS499: Cleaning Performance for Commercial Premises takes reference from NEN 2075; i.e. by default VSR’s tools and techniques.

Impart the knowledge and skills to undertake routine checks, recognise cleaning process failures and proactively address them.

The course comprises three modules:

M1: Revisiting Cleaning & Cleaning Specifications

  • Clean Buildings
  • Scope, Nature & Organisation of Cleaning Work
  • Cleaning Methods: Manual & Mechanised
  • Cleaning Chemicals
  • Leveraging on Technology to Support Cleaning
  • Cleaning Procedures: Restrooms. Common Areas & Lifts
  • Cleaning Specifications: Prescriptive, Outcome-Based, Hybrid
M2: Factors Affecting Cleaning Quality & Outcomes

  • Type/s of and Duration of Dirt/Soiling/Surface Contamination
  • Types of and Condition of Materials/Surfaces to be Cleaned
  • Cleaning Methods, Cleaning Agent, Cleaning Chemicals
  • Cleaning Crew (Cleaners, Team Leaders & Supervisors)
  • Time & Resource Factor
  • Cleaning Process Planning & Control
M3: VSR – DCS+ Daily Checking System & Recognition of Failure: Based on VSR Practical Guideline: VSR PR 1-1 aka as NEN 2075 (for Supervisors, Team Leaders, Site Managers)

  • Definition of Clean
  • Quality of Cleaning
  • Inspecting Technical Quality
  • Inspection Criteria
  • Method of Inspection
  • Failure Recognition
  • VSR-Daily Checking System (DCS)

Please click here for a list of course lecturers.

2 years of work experience in supervising and inspecting cleaning work.

$660 nett per person. Course fees includes full colour course documentation and refreshments at tea breaks.

RECA is pleased to inform that course fee funding of $172.50 per person is available from e2i, subject to terms and conditions being met. Please enquire for further details.

The next intakes of the Specialist Certificate in Cleaning Inspection have been scheduled as follows:
23 May 9am to 6pm & 24 May 2023 9am to 1pm

A ‘Specialist Certificate in Cleaning Inspection’ in association with VSR will be awarded to participants who have successfully completed the required assessments.

Please call 6563 4176 or e-mail: enquiry@reca.edu.sg for other information you may require.

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