Custodial Checking Skills Certificate

The Custodial Checking Skills Certificate is an intermediate pathway to the full Built Environment Custodian Skills Certificate. It imparts value-add multi-tasking hard skills to ‘sight and flag’ builidng defects & health and safety hazards for early intervention, thereby contributing to cost effective repairs, a safer built environment and enhancing of customer service in the process.

SGD 384.00

Course Description

The Custodial Checking Skills Certificate is an intermediate pathway to the full Built Environment Custodian Skills Certificate. It imparts value-add multi-tasking hard skills to ‘sight and flag’ builidng defects & health and safety hazards for early intervention, thereby contributing to cost effective repairs, a safer built environment and enhancing of customer service in the process.

M1: Custodial Checking(24 hours)

  1. Building & Building Defects
    • Building: What & Who is Involved
    • Building Components & Materials
    • Building Defects
  2. Custodial Checking & Reporting
    • Custodial Checking: Overview
    • Checking Cleanliness & Housekeeping Issues
    • Checking Building Defects Issues
    • Checking Pests Issues
    • Checking Safety Issues
    • Checking Security Issues
    • Checking Graffiiti, Vandalism & Other Issues
    • Checking & Promoting Sustainability Issues
    • Emergencies & Adhoc Situations
  3. Integrated Custodial Checking & Reporting
    • Custodial Checking Protocol
    • Paper-Based Custodial Checking & Reporting
    • Apps-Based Custoial Checking & Reporting
M2: Commuunications, Customer Service & Work Ethics (8 hours)

  1. Front Facing Job Requirements & The Custodian
  2. Making a Good Impression
    • Appearance (How You Look)
    • Behaviour (Body Language)
  3. Communications
    • How to Listen
    • Talking Effectively
  4. Customer Service
    • Attending to Users & Addressing User Needs
    • Handling Mistakes & Criticism
    • Going the Extra Mile
  5. Professionalism & Work Ethics
    • Doing What is Expected
    • Doing it Right
    • Work Life Balance and Life Long Learning

The entry requirements are:

  • Physically fit and not colour blind
  • English literacy and numeracy up to at least Primary 4 level or ESS Workplace Literacy & Numeracy (WPLN) Level 3
  • Able to work independently and exercise self-checks of completed tasks.

Progression and skills upgrading to a Built Environment Custodian and beyond is available via the SRP-REMMI Lifelong Learning Roadmap.

SSG funding of up to 70% for eligible Singaporeans and PRs is available. SSG course fee funding and subject to certain conditions being met. In addition, eligible Employers can now tap on their Skills Future Enterprise Credit (SFEC) to cover up to 90% of the unfunded course fee amount.

(Please check this link to find out your company’s eligibility for SFEC:  https://www.gobusiness.gov.sg/enterprisejobskills/programmes-and-initiatives/redesign-jobs/skillsfuture-enterprise-credit/).

See the table below for an illustration of the funding available:

Individuals who wish to enrol on the course can also utilise their Skills Future Credit (SFC) to offset any nett fees payable after SSG funding has been deducted.

An SFC claim can be made at:

https://www.myskillsfuture.gov.sg/content/portal/en/index.html# and searching for the unique Course ID: TGS-2021010137

Real State & Construction Academy.

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